Terms & Conditions

Change or cancel an order

If you need to change details of your order please contact us on 071 914 2396 between 9.30am and 6pm, Monday to Saturday or email shop@higginspharmacy.ie

If your order has already been despatched or delivered, then you'll need to follow our Returns Procedure.

Returns Procedure

We want you to be completely satisfied with your order. If you are unhappy with your purchase, we will exchange the item or issue a refund, providing the goods are not damaged and all packaging is still intact.

You have the right to return your order within 28 days of purchase. Where you exercise your right to cancel an order after processing, the product costs will be refunded upon receipt of returned goods.

All returned products will be refunded or exchanged, provided they have not been used or damaged. Postage costs will only be refunded if goods were received in error.

Any returned items must be received within 28 days of purchase to qualify for a refund or replacement. Any faulty goods returned after this time may only receive a partial refund dependant on the amount of product used. Any goods returned more than 6 months after purchase, whether faulty or not, can't be refunded or replaced and the returned goods will be disposed of.

If you need to return your order please contact us on 071 914 2396 between 9.30am and 6pm, Monday to Saturday or email shop@higginspharmacy.ie

All items should be returned to:

Higgins Pharmacy, Market Cross, Sligo, F91 WFK8

Liquids CANNOT be posted outside of the Republic of Ireland

 

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